Housekeeping Dispatcher

Company: Disability Solutions
Location: Orlando
Posted on: October 13, 2024

Job Description:

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.Preferred Qualifications:

• Previous housekeeping experience is preferred.
• Fluent English skills required. Multi-lingual (Spanish or Creole) preferred.
• Excellent customer service skills.
• Effective communication skills across multiple departments.
• Requires full availability including days, nights, weekends, and holidays.Responsibilities:
  • Answers telephone and responds to dispatch radio in a prompt and courteous manner.
  • Reconciles boards and keys at the end of the shift.
  • Run housekeeping reports, verify room status, determine discrepant rooms, prioritize room cleaning and maintain updated guest room statuses.
  • Assist housekeeping leaders in managing daily activities, monitor operation needs, generate housekeeping logs and reports, and communicating guest recoveries and requests.
  • Continually communicates with Front Office, Floor Managers, and Housekeeping Supervisors to verify status of all guest rooms, guest service orders and department service orders, and resolve issues with room discrepancies.
  • Other duties as assigned.

Keywords: Disability Solutions, Ocala , Housekeeping Dispatcher, Hospitality & Tourism , Orlando, Florida